Call Centre Solutions
Professional call centre phone systems with advanced queue management, real-time monitoring, call recording and detailed analytics.
Call Centre Features
Everything you need to run a professional call centre
Advanced Queue Management
Skills-based routing, priority queues, callback options and queue announcements.
Real-Time Wallboard
Live dashboards showing queue status, agent availability and key metrics.
Call Recording
Automatic call recording with easy playback for training and compliance.
Detailed Analytics
Comprehensive reports on call volumes, wait times, agent performance and more.
Skills-Based Routing
Route calls to agents based on skills, language or product expertise.
CRM Integration
Connect with popular CRMs for screen pops and click-to-dial functionality.
Why Choose Our Call Centre Solution?
- Reduce Wait Times - Smart routing gets customers to the right agent faster
- Improve First Call Resolution - Skills-based routing and CRM integration
- Scale Easily - Add agents instantly without hardware changes
- Work From Anywhere - Agents can work from office or home
- Reduce Costs - No expensive on-premise equipment required
Included in All Plans
- Unlimited inbound calls
- Unlimited outbound calls (AU)
- Call recording storage
- Real-time reporting
- Mobile & desktop apps
- Australian support
Ready to Transform Your Call Centre?
Get a free consultation and custom quote for your requirements.
Get Quote 1300 100 440